Privacy policy

We are a heart-centered company and would never sell your private information.  Websites these days have built-in data gathering, so below is a templated Privacy Policy.  But again, we will not sell your info. <3

This Privacy Policy describes how milkmarket.shop (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us via the contact page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer support information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: n/a
    • Personal Information collected: n/a

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Google Analytics to help us understand how our customers use the Site. Learn more here: https://www.google.com/intl/en/policies/privacy/. Opt out here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners.

For more information about how targeted advertising works, visit: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by:

Additionally, you can opt out via the Digital Advertising Alliance: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfillment, and keeping you up to date on new products, services, and offers.

Lawful basis

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • Our legitimate interests

Retention

We retain your Personal Information unless and until you ask us to erase it.

Automatic decision-making

Shopify uses limited automated decision-making to prevent fraud.

  • Temporary blacklist of IP addresses associated with repeated failed transactions.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses.

Selling Personal Information

We do not do this.

CCPA

California residents have the right to access, correct, or erase their Personal Information. Contact us via the contact page to exercise these rights.

Cookies

Cookies help improve your browsing experience and allow the Site to remember your preferences.

Learn more about Shopify cookies here: https://www.shopify.com/legal/cookies

Do Not Track

We do not alter our practices in response to Do Not Track signals.

Changes

We may update this Privacy Policy from time to time.

Complaints

If you wish to make a complaint, please contact us via the contact page.

Last updated: 8/31/2022